Technology should work for everyone.
Senior TechAssist helps older adults use their devices with confidence and stay safe online. We work with individuals, families and senior living communities, across the Washington, DC area.
Our approach
We teach, not just fix. Each session goes at the client’s pace, in plain English, on the devices they already own. The goal is independence.
Families stay informed, and clients always know who is coming and what it costs.
Patient. Clear. Safe.
Patient
No rushing and no jargon. We repeat steps as often as needed.
Clear
Plain-English explanations, written notes and prices agreed before we start.
Safe
Clients keep control of their accounts, passwords and money.
How we protect clients.
You’ll know who is coming
Your helper’s name and photo arrive before the visit.
We never call out of the blue
We only call when you’ve booked or asked us to.
No gift cards, ever
We take card payments through a secure payment page. Anyone asking for gift cards isn’t us.
Your passwords stay yours
We help you organize them. We don’t keep them.
Family is welcome
Relatives can join any session in person or by phone.
No passwords or payment by phone
We never ask for your passwords or payment details over the phone.
Start with a free 15-minute call.
Tell us what you need. We’ll recommend the right next step.